Client Relations Specialist
Veterinary Specialties Referral Center Veterinary Specialties Referral Center Pattersonville, NY Pattersonville, NY Full-time Full-time $18 - $20 an hour $18 - $20 an hour 2 days ago 2 days ago 2 days ago VSRC Job Description Job Title:
Client Relations Specialist Position Classification:
Nonexempt Description:
We are seeking someone who is enthusiastic, self-motivation with high ethical standards to fill our Client Relations Specialists position.
The Client Relations Specialist is the first impression of our practice.
This position is full time; hours are Monday through Friday, 8am to 5pm.
The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills.
They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment.
You must have the ability to handle multiple tasks at once and have close attention to detail.
Excellent computer skills are a must as we work in a paperless environment.
Candidates must have compassion for animals and their owners.
Prior experience within human medicine or a veterinary hospital is a plus.
Reports To:
Hospital Administrator Job
Responsibilities:
include the following.
1.
Provide excellent customer service by greeting clients, answering questions, and processing incoming patients.
2.
Answering phone calls including scheduling appointments and taking messages for doctors and staff.
3.
Entering client and patient data into EMR system.
4.
Generating invoices, and entering payments into EMR system.
5.
Managing the retrieval and storage of patients medical records.
6.
Make reminder calls confirming client appointments.
7.
Maintain the cleanliness of waiting room and exam rooms.
8.
Performs other related duties as assigned.
Skills /
Qualifications:
Previous Veterinary experience is a must.
Associates Degree preferred.
Previous customer service work experience is a plus.
Organizational Skills Tech Savvy Team oriented Excellent Communication skills Multi-tasking! Job Types:
Full-time Schedule:
Monday to Friday __________________________________________________________________________________________________________________ Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
Ability to commute/relocate:
Pattersonville, NY 12137:
Reliably commute or planning to relocate before starting work (Preferred) Education:
Associate (Required)
Experience:
Client Services & Customer Support:
2 years (Required) Veterinary clinic:
2 years (Required) Shift availability:
Day Shift (Required) Work Location:
In person Job Title:
Client Relations Specialist The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills.
They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment.
You must have the ability to handle multiple tasks at once and have close attention to detail.
Excellent computer skills are a must as we work in a paperless environment.
Candidates must have compassion for animals and their owners.
Prior experience within human medicine or a veterinary hospital is a plus.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Client Relations Specialist Position Classification:
Nonexempt Description:
We are seeking someone who is enthusiastic, self-motivation with high ethical standards to fill our Client Relations Specialists position.
The Client Relations Specialist is the first impression of our practice.
This position is full time; hours are Monday through Friday, 8am to 5pm.
The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills.
They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment.
You must have the ability to handle multiple tasks at once and have close attention to detail.
Excellent computer skills are a must as we work in a paperless environment.
Candidates must have compassion for animals and their owners.
Prior experience within human medicine or a veterinary hospital is a plus.
Reports To:
Hospital Administrator Job
Responsibilities:
include the following.
1.
Provide excellent customer service by greeting clients, answering questions, and processing incoming patients.
2.
Answering phone calls including scheduling appointments and taking messages for doctors and staff.
3.
Entering client and patient data into EMR system.
4.
Generating invoices, and entering payments into EMR system.
5.
Managing the retrieval and storage of patients medical records.
6.
Make reminder calls confirming client appointments.
7.
Maintain the cleanliness of waiting room and exam rooms.
8.
Performs other related duties as assigned.
Skills /
Qualifications:
Previous Veterinary experience is a must.
Associates Degree preferred.
Previous customer service work experience is a plus.
Organizational Skills Tech Savvy Team oriented Excellent Communication skills Multi-tasking! Job Types:
Full-time Schedule:
Monday to Friday __________________________________________________________________________________________________________________ Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
Ability to commute/relocate:
Pattersonville, NY 12137:
Reliably commute or planning to relocate before starting work (Preferred) Education:
Associate (Required)
Experience:
Client Services & Customer Support:
2 years (Required) Veterinary clinic:
2 years (Required) Shift availability:
Day Shift (Required) Work Location:
In person Job Title:
Client Relations Specialist The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills.
They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment.
You must have the ability to handle multiple tasks at once and have close attention to detail.
Excellent computer skills are a must as we work in a paperless environment.
Candidates must have compassion for animals and their owners.
Prior experience within human medicine or a veterinary hospital is a plus.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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